Returns & Exchanges Policy
At AmericanHomeFurniture, we want you to love your new home additions; if you are not completely satisfied, you can return eligible furniture items within 30 days of delivery for a refund or exchange. Please ensure all items are in their original condition and packaging to qualify for a successful return process.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer care team with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Prepare for Pickup or Shipping
Carefully Repackage the item in its original box; for large furniture pieces, our team will coordinate a professional freight pickup at your convenience.
- 3.Inspection and Processing
Once the furniture arrives back at our warehouse, our quality control team will inspect the item to ensure it meets our return condition standards.
- 4.Receive Your Refund
After approval, your refund will be processed back to your original payment method within 7 to 10 business days, minus any applicable restocking or shipping fees.
